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FAQ

Drive With Pride

FREQUENTLY ASKED QUESTIONS

 

At Autohaus, we are always working to ensure ultimate customer satisfaction.

Not only do we have a  selection of  pre-owned vehicles, but our customer service team is available to answer any of your questions and address all concerns. Here you will find a listing of some of our more commonly asked questions and you can always call us at (011) 362 2104 to talk to one of our professional staff members.

  1. Visit our showroom and we’ll assist you.
  2. You may contact us and set up a consultation to meet you at your place.

We can help from:

  • Deciding on a vehicle you have in mind that will suits your needs and lifestyle
  • Take you on a test drive
  • Prepare a quote and monthly repayments.
  • Applying for finance once you’ve made an decision.
  • Offering products to maintain the future quality and value of your vehicle.

  1. We always have the advertised vehicles at out showroom.
  2. Should a vehicle not be immediately available due to normal run of business, you are most welcome to look at a similar quality vehicles in the meantime.

Your finance application will be submitted to all major registered financial institutions in South Africa.
Yes, though you may find it more convenient and cost-effective for us to apply for you, but the choice is yours.
Yes. Our insurance brokers can offer options on motor and household insurance.
If you are financing your vehicle through a financial institution you’re required to have your vehicle comprehensively insured for the entire finance term.
  1. Depending on whether you are applying as an private individual or a business, varying information might be required and additional documents may also be requested.
  2. Documents are required by law to be verified (FICA).
  3. Documents needed to finance your new vehicle:
    1. Valid SA green bar coded ID book or the new ID card.
    2. Valid SA drivers licence.
    3. Proof of residential address in the name of the applicant such as a water & lights invoice (not older than 3 months)
      1. A retail account statement/invoice (not older than 3 months)
      2. A copy of a signed lease agreement (by both parties), (not older than 1 year)
    4. Proof of income:
      1. 3 Months latest salary advises.
      2. 3 Months latest bank statements.

, Autohaus East Rand